Weekly Live Demonstration

Service-now.com Demonstration Webinar

August 10, 2010 10:00 am PDT

August 24, 2010 10:00 am PDT

August 24, 2010 10:00 am BST

August 24, 2010 9:00 am (Berlin-IN GERMAN)

September 7, 2010 10:00 am PDT

September 21, 2010 10:00 am PDT

September 21, 2010 10:00 am BST

September 21, 2010 10:00 am (Paris-EN FRANCAIS)

September 21, 2010 9:00 am (Berlin-IN GERMAN)

Join us to see how the simplicity and flexibility of our ITIL-based solution is the right solution for your IT organization. See how Service-now.com is championing a new approach to IT Service Management through modern application development, delivery and pricing. Learn how Service-now.com empowers customers with rapid user adoption, lower costs, faster implementation and IT agility.

Sign up for a one hour live demo and learn how to:

• Implement one or all of the ITIL processes including incident, problem, change, configuration, release management and service catalog
• Integrate these processes into a configuration management database
• Focus on business innovation and value rather than maintenance of complex legacy (client/server) applications and their supporting infrastructure.

 

Webinars

Service-now.com Spring 2010 Release Preview Demonstration Webinar

May 18th, 2010

The Service-now.com Spring 2010 Release is June 4th, 2010 at 8:00 PM PDT. This is the most significant release in our history and will undoubtedly change the way IT manages strategy and demonstrates value.

The Spring 2010 Release marks our ongoing commitment to drive ITIL Service Strategy disciplines through service portfolio management, project and portfolio management, and IT cost management.  The release expands the Service-now.com platform to manage field service activities and shared services for HR and facilities management.

Automated upgrade enhancements, diversified role delegation, expanded integration methods, and powerful usability features are also included in the release. Join us for a detailed demonstration of the new applications and features.

 

Service-now.com Demonstration Webinar

May 4th, 2010

See how the simplicity and flexibility of our ITIL-based solution is the right solution for your IT organization. View how Service-now.com is championing a new approach to IT Service Management through modern application development, delivery and pricing. Learn how Service-now.com empowers customers with rapid user adoption, lower costs, faster implementation and IT agility.

 

Service-now.com Virtual Conference - Making ITIL Work for You

March, 2010

Service-now.com performed a one-day virtual conference with some of the top minds in IT to discuss ITIL trends, adoption strategies and the relationship between modern software and process maturity. 

 

Pink Elephant: Cloud Computing within the Service Value Chain

February 11, 2010

Troy DuMoulin, Pink Elephant AVP product strategy, and Matt French, Service-now.com director of product strategy, outline an actionable plan leveraging the related processes of the ITIL service lifecycle for IT leaders to optimize the use of cloud computing.

 

Service-now.com Winter 2010 Release Preview Webinar

January 14, 2010

Release enhancements deliver on our commitment to provide the most intuitive ITSM application available today. The Winter release includes powerful administrative features, a simplified user experience and improved discovery functionality

 

Case Study: The Ohio State University Medical Center prepares for the future of IT Service Management

December 10, 2009

Located in Columbus, Ohio, The Ohio State University Medical Center is one of the largest and most diverse academic medical centers in the country and the only academic medical center in central Ohio. OSU Medical Center recently moved to Service-now.com IT Service Management application. Please join us for an informative case study and a Service-now.com demonstration of the IT service desk technology that is helping hundreds of organizations provide better, more efficient IT service.

 

Service-now.com Unlock Opportunity Virtual Conference

October, 2009

Whether your organization is planning a transformation initiative, locked in a technology that has created barriers to success or evaluating a substantial upgrade - this virtual conference is for you. We use HP as the example; however the virtual conference content is relevant to any IT organization facing a compelling event. Register once to receive access to all conference sessions.

 

TCO & ROI: Justifying Improvements in ITSM Tools and Processes

October 15, 2009

Service-now.com and Nashco Solutions outline a plan to justify improvements in ITSM tools and processes by defining key components of Return On Investment (ROI) and Total Cost of Ownership (TCO). Using quantifiable analysis, we demonstrate the true cost of your existing ITSM processes, their impact on the business today and how replacing your ITSM solution set can speed the adoption and implementation of formalized processes while achieving measurable savings. 

 

Service-now.com Fall 2009 Release Preview

Sept. 9th, 2009

Service-now.com is excited to announce the Fall 2009 Release is scheduled for Sept. 25, 2009. Release enhancements focus on ensuring information quality and usability by simplifying the process of capturing, sharing and evaluating IT service management data including increased reporting power and timeline analytics, knowledge management using KCS methodologies, task-based customer satisfaction surveys and user interface improvements. 

For a more complete view of the Fall 2009 Release enhancements, please visit the release overview page

 

Translating Service Catalog and Service Request Processes into Technical Requirements

Sept. 3rd, 2009

Most organizations struggle with the challenges of service delivery management, determining what the service delivery organization does and how to design offerings to meet real-world demands. Join Consulting-Portal and Service-now.com for the third in a series of webinars that illustrate how to rapidly define and translate technical requirements. We will then demonstrate how easy it is to model and configure processes within Service-now.com.

 

Achieving Closed Loop Change Management

August 6th, 2009

From process definition to technology implementation, this Webinar promises to highlight why Service-now.com and Fruition Partners customers have a high change management implementation success rate.