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HP announced they would stop development and support of HP OpenView Service Desk and plan to "migrate" you to Service Manager 7. The harsh reality is that implementing HP Service Manager will take more than 30 weeks and will cost a fortune.
You have a decision to make – try to implement HP Service Manager or look for a more modern, cost effective IT service management platform.
| Service-now.com | HP Service Manager 7 | |
| Save up to 60 percent of your current ITSM costs | vs. | Buy more licenses and add-on modules to get the same functionality |
| Open standards-based technology born and built on the Internet in 2003 | vs. | Born in 1981 as Peregrine PNMS, later named ServiceCenter and is now Service Manager 7 |
| Intuitive, Web 2.0 interface inspired by Google, Amazon.com and many other business to consumer applications | vs. | 1980s terminal, client/server interface built using arcane, proprietary RAD scripting language |
| Implementation in 10 to 15 weeks | vs. | Implementation in 30 weeks to years or never |
| Service-oriented architecture built on ITIL V3 from our first line of code | vs. | Cobbled together applications and bolt-ons that have been patched for more than 20 years |
| Never worry about upgrades again – our suite of applications auto-upgrade | vs. | Implementation is only the beginning - the nasty upgrade cycle continues |
We believe world-class organizations should be treated like world-class customers. Many HP customers have switched to Service-now.com resulting in a simplified work environment and increased efficiency for a lot less money. Make the switch from the clientserverozaic era to a modern, innovative technology born and delivered on the Internet.
I’d like to get my hands on the technology!
I’d like to read about other IT organizations that made the switch!
I’d like to better understand the benefits of Service-now.com!
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