Like most Remedy customers, in order to make the software fit your changing business needs you have had to customize substantially.  After twisting and turning the application into a tightly wound knot, the application has become rigid and inflexible. To untangle the application, BMC released an ‘upgrade path’ to a new version of the software, Remedy 7. What BMC conveniently fails to mention is you’ll pay a heavy price for the new software. Remedy 7 is new code and requires a complete re-implementation. In short, you will scrap everything you built and start from scratch.  We don’t think it is right or fair to you.

Service-now.com is offering a better solution to Remedy customers, one that saves them time, money and frustration.  Many companies like yours have grown tired of being abused by BMC.  They have made the switch to Service-now.com.

Service-now.com is a more modern, viable alternative that delivers substantial, quantifiable benefits.  The latest Gartner ‘Magic Quadrant for IT Service Desk’* positions Service-now.com in the visionary quadrant.

We believe world-class organizations should be treated like world-class customers. Many BMC Remedy customers have switched to Service-now.com resulting in a simplified work environment and increased efficiency for a lot less money. Make the switch from the clientserverozaic era to a modern, innovative technology born and delivered on the Internet.

I’m interested!

I’d like to get my hands on the technology!

I’d like to read about other IT organizations that made the switch!

I’d like to better understand the benefits of Service-now.com!

I’d like to see a webinar!

*Gartner, “Magic Quadrant for IT Service Desk,” David Coyle and Kris Brittain, Nov. 4, 2008.
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